Who We Are
Our website address is: patchescenter.com. At Patches Center, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our site or make a purchase.
Information We Collect and Why
Account & Checkout Data
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, phone number, and email address. This data is strictly used to process your orders, arrange shipping, and communicate with you regarding your purchase.
Comments & Reviews
When visitors leave reviews or comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Media
If you upload images to the website (such as custom designs for your patches), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can potentially download and extract any location data from images on the website.
Cookies
To enhance your shopping experience, we use cookies to track your activity in our store.
- If you leave a comment or review on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
Embedded Content From Other Websites
Pages on this site may include embedded content (such as videos, images, or maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. We only share your information with trusted services that help us run our store. For example, your shipping details are shared with our courier partners (like DHL or FedEx) to deliver your orders. Additionally, if you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- If you leave a comment or review, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
- For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Information
If you have any questions about this Privacy Policy or want to request changes to your data, please contact us at contact@patchescenter.com.